Community Operations Manager
What We're Looking For As our team expands, we're seeking a driven, self-motivated, and entrepreneurial individual to lead our Dallas-Farmers Branch location. In this role, you will be responsible for ensuring excellence in the day-to-day operations of the location. You will collaborate with central teams to optimize processes, drive business metrics, and ensure excellence for our members. For the right candidate, no member request is too big or too small for you to handle. You take great pride in tackling challenges as they present themselves. You thrive in fast-paced environments, and you are capable of multitasking while maintaining a calm demeanor. Location Leadership You own the overall success of the location, from occupancy to member experience to budget management. If a team member needs support, you ensure they get it. If a member has a request, you ensure their needs are met. If there is a building issue, you ensure the right team resolves it. You are the culture leader of the location. You translate the broader Saltbox culture to our team members and members in the location. You facilitate engagement events in the location and effectively communicate any changes, improvements, or updates to the team and/or members. Sales and Revenue Generation You execute tours for prospective members and onboard new members. You ensure all members understand our full product offering and how their business can best interact with our services. Operational Reporting You are responsible for preparing weekly operational reports and communicating location happenings, trends, and needs. You manage the location's expenses, including payroll, inventory, equipment, facilities, and events. Requirements 5
years of experience in operations or similar leadership roles Personable, approachable & professional with a strong customer service orientation. You've managed large teams (managing leaders with direct reports) in a physical environment. A strong, clear, thorough, and articulate communicator. You've managed a P&L, including both revenue generation and expense management An exhibited history of high attention to detail. Background in e-commerce or retail logistics is a plus. What We Offer Saltbox strives to do everything we can to support our team members. We strongly value creating an environment where our employees are healthy and happy. Because of this, we are committed to generous benefits including:
Flexible working hours Competitive medical, dental, and vision insurance 401k plan Company-sponsored long and short term disability and life insurance Paid time-off, sick time and paid holidays Paid parental leave Team building retreats, coffee chats, and meal perks Job training opportunities, learning and professional development budgets
Salary Range:
$80K -- $100K
Minimum Qualification
Operations ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
years of experience in operations or similar leadership roles Personable, approachable & professional with a strong customer service orientation. You've managed large teams (managing leaders with direct reports) in a physical environment. A strong, clear, thorough, and articulate communicator. You've managed a P&L, including both revenue generation and expense management An exhibited history of high attention to detail. Background in e-commerce or retail logistics is a plus. What We Offer Saltbox strives to do everything we can to support our team members. We strongly value creating an environment where our employees are healthy and happy. Because of this, we are committed to generous benefits including:
Flexible working hours Competitive medical, dental, and vision insurance 401k plan Company-sponsored long and short term disability and life insurance Paid time-off, sick time and paid holidays Paid parental leave Team building retreats, coffee chats, and meal perks Job training opportunities, learning and professional development budgets
Salary Range:
$80K -- $100K
Minimum Qualification
Operations ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
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